design When friction is a good thing Last week I gave a talk at UX Lisbon entitled The Invisible Problem With Fairy Tale Experiences. It is a talk that challenges conventional wisdom within UX, specifically the claim that the role of user experience is to remove obstacles and friction. I received lots of appreciation for the talk
design Take-aways from UXLx 2015 in #sketchnotes In line with my passion for visual explaining, I doodle whilst listening to presentations which really helps me focus and remember core messages. Here are all the sketches I made at UXLx: from the two workshops I attended on Wednesday, with Abby Covert and Nicole Fenton, as well as the
design Eliminate Design — #UXLx lightning talk Here is a an iPhone-video of the lightning talk I gave at User Experience Lisbon (UXLx) in May 2013. All of the Q and A session didn’t make it, but the full talk is in the clip. Slides Eliminate Design - a rant about the responsibility of UX professionals
design Sketchnotes from #uxlx 2012 My sketchnotes from the UX-Lx conference in Lisbon seemed quite popular so I’ve put them all in one set of slides that I’ve put up on Slideshare. Enjoy 🙂 Note: this was my first time using the Paper app on the iPad 2 to take notes. I use the
